Welcome to Alnair IT! By using our website and services, you agree to abide by the following terms and conditions. These Terms of Service outline your rights and obligations when accessing our services, including website development, custom software, digital marketing, cloud hosting, and other IT solutions provided by Alnair IT.

1. Acceptance of Terms

By accessing or using our services, you confirm that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, you should not access our services.

2. Services Provided

Alnair IT offers various freelance web development and digital marketing services, including but not limited to:

  • Website development (WordPress, Shopify, Custom)
  • Custom software development
  • Digital marketing services (SEO, keyword research, SEM, Google Ads PPC)
  • WHMCS module development
  • Cloud hosting and VPS server solutions
  • PHP development in Laravel and CakePHP frameworks

3. User Responsibilities

When using our services, you agree to the following:

  • Accurate Information: You will provide accurate and up-to-date information when engaging with us for services.
  • Content Ownership: You warrant that you own the rights to any content, images, text, or data provided to Alnair IT for the purposes of web development, marketing, or hosting. You agree not to submit any content that infringes upon third-party rights.
  • Compliance with Laws: You will comply with all applicable laws, regulations, and industry standards in connection with the use of our services.

4. Payment Terms

  • Service Fees: All services provided by Alnair IT are subject to fees as outlined in the individual project proposal or service agreement. Payment details will be agreed upon prior to the commencement of the project.
  • Invoicing: We issue invoices electronically, and payment must be made within the agreed timeframe, typically prior to the delivery of the final product unless stated otherwise.
  • Late Payments: Failure to make payment within the agreed period may result in suspension or termination of services.
  • Refunds: Due to the nature of our services, refunds are typically not provided. However, in cases where you believe you are entitled to a refund, you may contact us to discuss your claim.

5. Service Delivery and Revisions

  • Project Timelines: We aim to deliver services within the agreed timeframe; however, delays may occur due to unforeseen circumstances. Alnair IT will keep you informed of any changes to the schedule.
  • Revisions and Edits: Unless otherwise agreed upon, projects typically include a limited number of revisions. Additional revisions beyond the agreed scope may incur extra fees.
  • Hosting Services: For cloud hosting and VPS services, Alnair IT will maintain uptime to the best of its ability, but we are not responsible for unforeseen outages caused by third-party service providers.

6. Intellectual Property

  • Ownership: Upon full payment, ownership of the final deliverables will transfer to you, unless otherwise agreed upon. Alnair IT retains ownership of any pre-existing intellectual property, proprietary methods, frameworks, or templates used during the service delivery.
  • License: By submitting content to Alnair IT for website development, software, or marketing purposes, you grant us a non-exclusive, worldwide license to use, modify, and display that content for the purposes of completing your project.

7. Use of Website

When accessing our website, you agree to:

  • Prohibited Uses: You shall not use our website for any illegal or unauthorized purpose. This includes transmitting viruses, malware, or any harmful code, as well as engaging in activities that could harm our website or services.
  • Content Submission: If you submit any feedback, suggestions, or comments to Alnair IT, we reserve the right to use such submissions without any obligation to compensate you.

8. Third-Party Services

Alnair IT may rely on third-party services or tools to provide certain aspects of its services, including payment processing, hosting, or marketing. We are not responsible for the performance or reliability of these third-party services, and you agree to comply with their respective terms and conditions.

9. Limitation of Liability

To the maximum extent permitted by law, Alnair IT and its affiliates will not be liable for any indirect, incidental, special, or consequential damages, including lost profits, data loss, or damages resulting from the use or inability to use our services.

We make no guarantees, representations, or warranties regarding the accuracy or reliability of the services provided. In no event will our liability exceed the total fees paid for the service in question.

10. Termination of Services

Alnair IT reserves the right to terminate or suspend access to services at any time, without notice, if we believe you have violated these Terms of Service or are engaged in any illegal or harmful activities. Upon termination, any outstanding payments must be settled.

11. Privacy Policy

By using our services, you agree to the terms outlined in our Privacy Policy, which explains how we collect, use, and protect your personal information. Please refer to our Privacy Policy for more details.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which Alnair IT operates. Any legal disputes arising from the use of our services will be handled by the courts of this jurisdiction.

13. Changes to Terms of Service

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. You are encouraged to review these terms regularly to stay informed of any updates.

14. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us at:

Alnair IT
Email: [support@alnairit.com]
Website: https://alnairit.com